Package includes: 1x Stokke® Tripp Trapp®, 1x Cushion Set, 1x Babyset
The Stokke® Tripp Trapp® is much more than a high-chair, it is a lifetime addition to any family. It can be used from birth right the way through to adulthood. It grows with your child and gives them independence, helping them to learn and communicate.
Made to fit right in at your kitchen table, the idea of the Tripp Trapp® is that your child should be included in your family meal.
DELIVERY
We offer free delivery for orders over €50.00 within the Republic of Ireland. Orders under €50.00 are subject to a handling and shipping fee of €6.00.
Furniture deliveries Larger and heavier pieces (like cots, cotbeds, dressers Wardrobes and furniture sets) often incur higher shipping charges due to the extra handling and transportation costs and will be displayed at checkout.
HOW LONG WILL DELIVERY TAKE?
Delivery is expected within 1-2 working days within Ireland.
Deliveries are made on Monday through Friday, excluding public holidays, and are fulfilled via DPD.
DPD delivery process – the DPD driver will take an image of every successful delivery which will be sent to you automatically via email with the relevant GPS location.
DPD continue to operate a contactless delivery service, you can find out more information here
Pre-order products will have varying delivery timelines, these will be highlighted on the website and included in the order confirmation.
For deliveries outside of Ireland the price quoted in the cart is per box and not per order. Our customer service team will contact you via email or phone, alternatively, you can contact our store via phone, email or online chat.
PRE-ORDER INFORMATION:
Our pre-order service enables you to order an item in advance and receive it upon its availability in stock. The delivery timeframe for pre-order products is displayed on our website.
HOW PRE-ORDER WORKS:
Upon ordering a pre-order product, you will receive a confirmation email specifying its status as a pre-order product and the expected timeframe for delivery. Once the item is in stock, we will promptly ship it to you and you will receive a dispatch email with the relevant tracking information.
**Please be advised that payment for pre-orders will be charged at the time of check-out.**
CLICK & COLLECT INFORMATION:
We are pleased to provide our customers with a Collect In-store service. With our free click and collect option, you can choose to have your items delivered to the store nearest to you within a delivery timeframe of 1-2 working days.
You will receive 2 SMS:
- Purchase confirmation SMS
- Your item is now available for collection SMS.
Please wait for the receipt of a second SMS notification before coming into the store to collect your items.
HOW IT WORKS:
- Select the option "Pick up in Store" at the checkout
- Choose the Store most convenient to you
- You will receive an SMS when your order arrives in the store and is available for collection. (Please wait for the receipt of a second SMS notification before coming into the store to collect your items.)
- When you visit us to collect your purchase, please bring your confirmation SMS or order number
- Simply supply this information to a member of staff and they will source your order for you.
CAN I CANCEL MY CLICK & COLLECT ORDER:
Yes, you can cancel by contacting our customer service team and quoting your order number.
RIGHT TO WITHDRAW FROM AN ONLINE PURCHASE
If you have purchased online, you have a legal right to withdraw from your purchase within 14 days of receiving your order, without giving a reason.
To exercise this right, please use our online withdrawal form here:
Once submitted, you will receive an email confirmation of your withdrawal request. Our customer service team will then review the request and advise on the next steps for returning the goods.
This right is separate from our 60-day returns policy below. Some products may be excluded from the right to withdraw, including sealed hygiene items once opened or removed from their packaging.
RETURNS POLICY :
If you change your mind or are not happy with your order, you may return it to us within 60 days for a full refund of exchange. Unless faulty, all items being returned must be unused and in their original packaging with your receipt. Goods must be in a re-saleable condition and both the item and its packaging must be unused.
If a discount is provided for a package deal a corresponding discount will be deducted from any item returned.
Refunds will be issued using the same payment method that was utilized during the initial purchase.
RETURNS POLICY EXCLUSIONS:
We are unable to provide refunds or exchanges for the following goods if they have been opened or removed from their packaging. This is due to hygiene concerns: mattresses, pillows, bed linen, breast pumps and items with a tamper-proof seal. However, all our products are covered for faults under your warranty.
FREE ONLINE RETURNS:
We offer a free return for items purchased online. To take advantage of our complimentary returns, kindly contact our customer service department through one of the below options to schedule a collection date that is convenient for you. Please include your order number if contacting our customer service team via email.
T: 01 9060889
Email: customerservice@tonykealys.com
Upon the goods being returned to the store, you will receive a refund notification within seven working days.
Gift Cards
At the moment our Gift Card service is not available to use online and can currently only be used In store. Gift Cards cannot be used when paying for memory makers.
For more information on our store locations and opening hours please click here
